Aiga PBI

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Background[edit | edit source]

Aiga PBI is a Power BI app designed to show key information from the Aiga CMS. It features data on a few key areas:

  • Referrals
  • Contacts
    • Time between referral allocation and first contact
    • Monthly averages
    • Contact categorisation (direct/indirect, successful/unsuccessful etc)
    • Days since last contact
  • Exits

Configuration[edit | edit source]

The app is published to the 'PBIAiga' mail-enabled security group, which consists of leadership team members and team leads. Broader organisational access is not yet enabled due to Power BI licence costs.

Technical information[edit | edit source]

The Aiga CMS uses a SQL Server Express database on CL1KPAAPP02. This machine also hosts a Power BI gateway which is used to connect and refresh the data on a schedule.