Editing Handover (section)

==Insights==
{{See also|Category:Apps}}

As part of digital strategy refresh (see above) KPT need a clear approach to accessing and using insights from data. This often has two parts:
# How are we doing on things we know?
# What is happening that we didn't know about?

The first of these is often about defining KPIs or key business metrics, and then tracking progress - for example, [[Workplan]] app. The second implies a better resourced and more proactive analysis function.<ref>LLM tools may be useful, but correlation testing is also an easy way to quantify relationships between numeric variables in data. For example, https://www.sthda.com/english/wiki/visualize-correlation-matrix-using-correlogram.</ref>

There is also a desire to increase 'data literacy' of the organisation generally, and this has a number of prongs which may require focused work:
* Practical comfort with data tools - for example, competence with use of excel and Power BI
* Baseline understanding of using data - for example, interpreting graphs and charts
* Broader awareness of how data entry impacts insights, and
* Being more savvy around contracts and performance reporting frameworks we agree to.<ref>And, more importantly, the systems we are obliged to use.</ref>

===Next steps===
# Decide on target operating model around insights/analytics (ideally as part of strategy refresh)
# Build up app/report catalogue informing KPIs:
## BA/investigation work
## Stakeholder planning
## Documentation
## Data modelling
## App development
# Identify baseline competence for staff, and design and implement tactics to achieve.