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===Metrics=== As at March 2025 the agreed metrics are shown below. Note that all metrics are disaggregated by ethnicity only in the following way: * Pacific * Maori * Other. '''Table key''':<br> Note that <span style="color:#FFFFFF;background:#808080">inverted text</span> indicates reporting not yet required for that metric/module combination. {| class="wikitable sortable" ! Metric ID || Metric || Denominator || Numerator || Module |- | 1.1.1 || Average number of days to complete screening, triage, and initial contact for referrals<br>''OK ish'' || Total number of referrals received within the reporting period. || Total number of days taken to complete screening, triage, and initial contact for all referrals within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 1.1.2 || Proportion of family-based referrals received<br>''not a thing'' || Total number of referrals received within the reporting period. || Total number of family-based referrals received within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 2.1.1 || Average number of days to complete a holistic needs assessment following referral.<br>''OK for now in Aiga''<br>''Indici - ??'' || Total number of holistic needs assessments completed following referral within the reporting period. || Total number of days taken to complete holistic needs assessments following referral within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 3.1.1 || Average number of days to develop individual care plans following referral.<br>''OK for now in Aiga''<br>''Indici - ??'' || Total number of service users who received care plans following referral within the reporting period. || Total number of days taken to develop care plans following referral within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 3.1.2 || Number of individual care plans developed with family involvement<br>''In Kotahi only'' | || Total number of individual care plans developed with family involvement within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 3.1.3 || <ul><li>LTC Number of advanced care plans developed<br>''Query definition - relationship with hospice''<br></li><li><span style="color:#FFFFFF;background:#808080">MHO Number of family engagements</span></li></ul> || || <ul><li>LTC Number of advanced care plans developed</li><li><span style="color:#FFFFFF;background:#808080">MHO Number of family engagements</span></li></ul> || LTC<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.1.1 || Average number of contacts<br>''Yes OK Aiga/Indici'' | Total number of service users who had at least one documented contact within the reporting period. || Total number of documented contacts within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.1.2 || Average contact time<br>''Only in Kotahi'' | Total number of service users who had at least one documented contact within the reporting period. || Total documented contact time (in minutes) spent within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.1.3 || Average non-contact time spent<br>''Only in Kotahi'' | Total number of service users who had at least one documented contact within the reporting period. || Total non-contact time (in minutes) spent within the reporting period. || CYO <br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.1.4 || Total number of face-to-face interactions<br>''Aiga (? data quality) / Kotahi'' | || Total number of face-to-face interactions conducted within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.1.5 || Proportion of service user engagements conducted in safe and culturally appropriate settings (e.g., home, church, workplace, or other trusted environments).<br>''Contact location - Kotahi, partially in Aiga (home visit)'' | Total number of documented service user engagements across all settings within the reporting period. || Total number of documented service user engagements conducted in safe and culturally appropriate settings within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 4.2.1 || Proportion of scheduled appointments attended<br>''Not in Aiga / Kotahi does (data coming)'' | Total number of scheduled appointments within the reporting period. || Total number of scheduled appointments attended within the reporting period. || CYO<br>LTC<br>OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 4.2.2 || Number of service users provided with transportation assistance to attend appointments and programmes.<br>''NOPE'' | || Total number of service users provided transportation assistance to attend appointments and programmes within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 4.2.3 || Number of individual objectives that have been met.<br>''Only in Kotahi'' | || Total number of individual objectives that have been achieved within the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 4.2.4 || <ul><li>CYO Proportion of service users who received rapid sore throat treatment</li><li><span style="color:#FFFFFF;background:#808080">LTC Number completed cervical screening</span></li><li><span style="color:#FFFFFF;background:#808080">OPO Number given booster imms</span><ref>45yrs and older - includes Covid, Boostrix, Shingles, Pneumovax, etc.</ref></li></ul><br>''Indici (imms good, screening ?, sore throat ?)'' || <ul><li>CYO Total number of service users assessed for sore throat within the reporting period</li></ul> || <ul><li>CYO Total number of service users who received rapid sore throat treatment within the reporting period</li><li><span style="color:#FFFFFF;background:#808080">LTC Number completed cervical screening</span></li><li><span style="color:#FFFFFF;background:#808080">OPO Number given booster imms</span></li></ul> || CYO<br><span style="color:#FFFFFF;background:#808080">LTC</span><br><span style="color:#FFFFFF;background:#808080">OPO</span> |- | 4.2.5 || <ul><li>CYO Number of families participating in rheumatic fever and strep throat awareness programmes or services - ''NO''</li><li>OPO Number of group meetings - ''Yes - Aiga & Kotahi''</li></ul> || || <ul><li>CYO Total number of families participating in rheumatic fever and strep throat awareness programmes or services within the reporting period</li><li>OPO Number of group meetings</li></ul> || CYO<br>OPO |- | 4.2.6 || <ul><li><span style="color:#FFFFFF;background:#808080">CYO Proportion of eligible children registered with the provider who are up to date with scheduled Well Child checks</span> - ''? Indici/Aiga''</li><li>OPO Number of attendances at group meetings - ''Yes - ?Aiga''</li></ul> || <ul><li><span style="color:#FFFFFF;background:#808080">CYO Total number of eligible children registered with the provider within the reporting period</span></li></ul> || <ul><li><span style="color:#FFFFFF;background:#808080">CYO Total number of eligible children registered with the provider who are up to date with scheduled Well Child checks within the reporting period</span></li><li>OPO Number of attendances at group meetings</li></ul> || <span style="color:#FFFFFF;background:#808080">CYO</span><br>OPO |- | 5.1.1 || Number of service users who have achieved all objectives within their individual care plan.<br>''Only Kotahi/ ?Aiga (exited reason)'' | || Total number of service users who have achieved all objectives within their individual care plan during the reporting period. || CYO<br>LTC<br>OPO<br>MHO |- | 5.1.2 || <ul><li>OPO Number of service users who have completed a medication review - ''? N/A''</li><li><span style="color:#FFFFFF;background:#808080">MHO Proportion successfully met TQD and are smokefree</span></li></ul> || <ul><li><span style="color:#FFFFFF;background:#808080">MHO Number of service users with a TQD in reporting period</span></li></ul> || <ul><li>OPO Total number of service users who have completed a medication review within the reporting period</li><li><span style="color:#FFFFFF;background:#808080">MHO Number of service users smokefree in reporting period</span></li></ul> || OPO<br><span style="color:#FFFFFF;background:#808080">MHO</span> |- | 5.1.3 || Number of service users who have completed a general health check.<br>''N/A ? Could link to Indici'' | || Total number of service users who have completed a general health check within the reporting period. || OPO |- | 5.2.1 || Number of service users who have onward referrals or transfers completed.<br>''Aiga - exit reasons / Kotahi'' | || Total number of service users who have had an onward referral (internal or external) or a transfer completed within the reporting period. || CYO<br>LTC<br>MHO |- | 5.2.2 || Number of families provided with service navigation support.<br>''? Definition'' | || Total number of families provided with service navigation support within the reporting period. || CYO<br>LTC<br>MHO |}
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